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  1. Ampler Support Portal
  2. Owner's Guide & Manuals

Troubleshooting Tips

Here are some tips for easy to fix issues you might run into. If you can't find the answer to your problem here or any of the tips won't work, make sure to contact us under hello@amplerbikes.com.

  • I don't have any motor support
  • Generation 2 Connectivity Troubleshooting Guide
  • Gen2 only: How to put the bike into sleep mode (battery shutdown)
  • Connecting the app to the bike via Bluetooth
  • I have less capacity than usual
  • My brakes are noisy / squealing
  • How to do a firmware restart
  • How to calibrate the torque sensor
  • How to do a factory calibration (only if Ampler asks you to!)
  • The display shows a list of numbers
Couldn't find what you're looking for? Contact us here
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